Shipping and Delivery Policy

At EcomKing Media, we specialize in digital services, including website design, marketing, and digital product offerings. As a result, we do not handle the shipping of physical goods. All services and digital products are delivered electronically.

How We Deliver Our Services and Digital Products

• Website Design & Development

  • Completed websites are delivered via a secure online platform.
  • Clients will receive access credentials or project files via email.
  • Any necessary training or onboarding will be conducted online, ensuring convenience.

• Marketing & Branding Services

  • Marketing strategies, ad creatives, and campaign reports are shared digitally through email or cloud-based platforms like Google Drive.
  • Clients will have access to real-time updates through their preferred communication channel (email, WhatsApp, etc.).

• Digital Downloads

  • Templates, guides, or other digital resources purchased are available for immediate download once payment is successful.
  • A confirmation email with the download link will be sent instantly to the email provided.

Delivery Timelines

• Website Design & Development: Delivery times depend on project complexity, ranging from 7 to 30 business days.
• Marketing & Branding Services: These are ongoing services, delivered as per the agreed-upon strategy and timeline.
• Digital Products: Instant delivery via email upon successful payment.

Order Confirmation & Communication

Once you complete your purchase for a service or digital product, you will receive an order confirmation email outlining the next steps. If you do not receive this confirmation email within 24 hours, please contact us immediately at rahuljain@ecomkingmedia.net

Service Delays

In rare cases, unforeseen technical issues may cause minor delays in service delivery. If this happens, we will notify you promptly and work diligently to ensure that your project or product is delivered as soon as possible.

Contact Information

For any delivery or service-related concerns, feel free to reach out to us:

📧 Email: rahuljain@ecomkingmedia.net
📍 Address: New Market, near Gurdwara, Hojai, Assam, 782435
📞 Phone: +91 8099195867