Cancellation and Refund Policy

At EcomKing Media, we are committed to delivering high-quality website design, marketing services, and digital products that are specifically tailored to meet your business needs. Due to the nature of our digital services and products, all sales are final and we do not offer returns, refunds, or exchanges under any circumstances.

Why We Do Not Accept Returns or Refunds

1. Customized Digital Services:
   Our website design, marketing, and branding services are custom-made specifically for each client. Once the service has been initiated or delivered, it cannot be reversed or resold.

2. Instant Digital Product Delivery:
   For downloadable digital products such as templates, graphics, or guides, access is provided immediately upon purchase. Since digital files cannot be “returned,” we do not offer refunds.

3. Time and Effort Investment:
   We invest significant time, research, and resources to ensure that our services align with your business objectives. Given this, refunds are not feasible.

Modifications and Revisions

While we do not offer refunds, we prioritize customer satisfaction and are open to reasonable revisions based on the original scope of work. If you require any modifications, please contact us at rj.ecomkingmedia@gmail.com to discuss potential adjustments. We aim to work with you to ensure the final product aligns with your vision.

Disputes and Chargebacks

If a chargeback or payment dispute is initiated with your bank or payment provider, we reserve the right to suspend all ongoing services and take necessary action to protect our business interests. We strongly encourage customers to reach out to us first to resolve any concerns before taking such action.

Contact Information

For any questions or queries related to our Cancellation and Refund Policy, please feel free to contact us:

📧 Email: rahuljain@ecomkingmedia.net
📍 Address: New Market, near Gurdwara, Hojai, Assam, 782435
📞 Phone: +91 8099195867